Book With Confidence
COVID-19 Booking Policy - Applies To Bookings Made From 27th April 2021
With all the uncertainty currently surrounding travel abroad, we fully understand that when booking your UK trip you also want clarity around what will happen in the unfortunate event that you are not able enjoy your motorhome hire experience. We want to be transparent about what will happen if you are unable to travel as a result of your circumstances. Please take a look at our policy below.
We still advise that you take out travel insurance for your motorhome holiday. Insurance policies that include COVID-19 cover are widely available.
Full refund if:
You are unable to travel on your specified dates as a result of government restrictions preventing the movement and gathering of people; This is limited to national travel restrictions on all but essential travel or a local lockdown affecting your home address (as outlined on your booking form).
Transfer your booking without additional fees* if:
You have tested positive for COVID-19 (by PCR test) and are required to self-isolate by law.
You are required to self-isolate by law for any period of your booking.
You are a healthcare professional (i.e. nurse or doctor) and your annual leave has been cancelled by your employer as a result of COVID-19.
* You can transfer the booking to alternative dates (with the same duration as the original booking) with the same hire rates. If you wish to move the booking to dates with a higher hire rate, the difference in hire rates will be payable. Alternative dates are subject to availability.
We may ask for evidence that you have been impacted by any of the above circumstances.